RETURNPOLICY

STORE RETURNS POLICY

Refunds on store-bought returns are not accepted. Additionally, exchanges are only allowed for in-store purchases. If your purchase was made online, you may return your items via courier to receive in-store credit in accordance with our Store Returns Policy.

If you are unhappy with your in-store purchase, you may bring the item to the store for an exchange within 10 days of the purchase date. All items must be unworn, unwashed and returned in original condition (including all invoices, packaging, accessories) with tags attached. 

Please be advised that KAYSER Collection stores do NOT accept exchanges or returns on underwear items: